AVA Customer Support
At AVA of Norway, we understand how vital your pressure washer and accessories are to your daily tasks. That's why we're dedicated to providing you with quick and effective solutions for issues you might encounter. We have gathered all the relevant resources to help you solve all your queries.
Having issues with a machine or accessory? We encourage you to troubleshoot at home first before getting in contact. Click the green chat in the bottom right corner or head to our AVA Knowledge Base for all the information you need.
Thank you for your patience during the high season.
- AVA Support Team
Knowledge Base
Knowledge Base
FAQs, Troubleshooting, Maintenance Guide, Warranty Claims and more! This is your one-stop shop for solving your enquiries.
Support Universe
Support Universe
Explore our articles and product guides to find expert advice on choosing your pressure washer, how-to guides and top cleaning tips.
Spare Parts
Spare Parts
Looking for a spare part? If you know the SKU simply search for it or click below and we'll guide you through the process.
Still need help?
The AVA Customer Service team are here to help you with all your questions and queries. Click the 'Contact Us' button below and fill out the form and we'll respond as quick as possible.
To speed things up and allow us to deal with you case as efficient as possible, please get the following ready to be submitted with the form:
- Full name and address
- Proof of purchase
- Detailed description of issue
- Picture or video of issue. Please read guide on attachments here.
Thank you for your understanding and patience during the high season.
Register your Warranty
At AVA of Norway, we're striving to create products that last as long as possible.
That's why we give our customers an extended warranty of up to 20 years* without expensive service agreements. Simply register your warranty within 6 months of purchase.
*Terms & condition apply.
Frequently asked questions
Explore the differences between AVA's V4 P60 Evolution and Master pressure washers—both with durable V4 pumps. Evolution offers more hose capacity and storage, while Master is more compact and pre-assembled.
Explore the differences between AVA's V4 P60 Evolution and Master pressure washers—both with durable V4 pumps. Evolution offers more hose capacity and storage, while Master is more compact and pre-assembled.
AVA of Norway offers up to 20-year guarantees on eco-friendly high-pressure washers, with coverage on key parts like pump heads and motors. Easy maintenance instructions and warranty kits help reduce repair costs, support sustainability, and extend product life. Register within six months of purchase and perform maintenance every five years.
AVA of Norway offers up to 20-year guarantees on eco-friendly high-pressure washers, with coverage on key parts like pump heads and motors. Easy maintenance instructions and warranty kits help reduce repair costs, support sustainability, and extend product life. Register within six months of purchase and perform maintenance every five years.
Our goal is for a pressure washer to last a long time, and for any challenges that arise along the way to be resolved as easily and as quickly as possible. In many cases, issues that occur can be solved without repairs or replacement parts, and in cases where a repair is necessary, we have also made it possible for the user to carry it out themselves. Troubleshooting should be done where the machine is used daily, taking into account factors such as fuses, water supply, etc.
Our goal is for a pressure washer to last a long time, and for any challenges that arise along the way to be resolved as easily and as quickly as possible. In many cases, issues that occur can be solved without repairs or replacement parts, and in cases where a repair is necessary, we have also made it possible for the user to carry it out themselves. Troubleshooting should be done where the machine is used daily, taking into account factors such as fuses, water supply, etc.
Prevent voltage loss for optimal Ava pressure washer performance: use extension cords up to 10 meters with 1.5 mm² thickness, or 20 meters with 2.5 mm².
Prevent voltage loss for optimal Ava pressure washer performance: use extension cords up to 10 meters with 1.5 mm² thickness, or 20 meters with 2.5 mm².
If you’re experiencing uneven water pressure with your AVA pressure washer, don’t worry — this is often caused by air trapped in the system rather than a fault with the machine itself. Below, we’ll walk you through some simple troubleshooting steps to help you resolve the issue and get your pressure washer working properly again.
If you’re experiencing uneven water pressure with your AVA pressure washer, don’t worry — this is often caused by air trapped in the system rather than a fault with the machine itself. Below, we’ll walk you through some simple troubleshooting steps to help you resolve the issue and get your pressure washer working properly again.
